Skip to main content
Posted 20 July, 2026

Customer Service advisor

Cactus Search
Newcastle upon Tyne, ENG, GB Full Time

Job Description

Customer Service Advisor (Telephone Based) - 9am till 5pm12 weeks months onsite Training, then Hybrid 3 days at home per week.Newcastle City Centre | £26,500 | Monday–Friday, 9–5Join a global financial services brand in a modern, open-plan office right in the heart of Newcastle. This is a permanent opportunity from day one, perfect for someone who enjoys helping people and delivering great service over the phone.What you’ll be doing:\n
    \n
  • Handling inbound customer calls
  • \n
  • Providing support, guidance, and solutions
  • \n
  • Delivering a high-quality customer experience every time
  • \n
What’s on offer:\n
    \n
  • £26,500 salary
  • \n
  • 3 months full training onsite, then hybrid (2 days in office)
  • \n
  • 26 days holiday + bank holidays
  • \n
  • Excellent pension scheme
  • \n
  • Clear progression within a global business
  • \n
If you’re confident on the phone, customer-focused, and looking for a stable role with real growth potential—this could be the one for you.