Customer Relations Specialist

We are working with a fantastic training company with offices on the outskirts of Bradford, who are looking for a Customer Relations Specialist to join their team. Supporting with a range of activities with the focus of building and developing excellent customer relationships. Key responsibilities for this customer relations role will involve;

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• Manage/ action a shared inbox
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• Answering/ actioning all customer telephone calls
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• Prepare customer quotations
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• Deal with all customer enquiries
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• Accurate and timely input of information onto the CRM system
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The successful candidate will be joining a small but existing team, and you will receive outstanding training and support. This role will be office based 4 days a week and 1 day from home after an initial induction/training period. The successful candidate must have;

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• Previous experience in a customer relations and administration - minimum of 12 months
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• Excellent communication skills both written a verbal
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• A friendly and approachable manner
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• Highly organised
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• Strong team player
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• Able to prioritise and manage multiple tasks
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• Strong problem-solving, can-do attitude
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• Competent user of all MS Office packages
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If you are a customer service focussed individual who is looking for a new challenge within a supportive, busy and engaging team setting, please submit your CV for review. Please note if you do not hear from us within 7 days, your application has been unsuccessful.