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Posted 20 July, 2026

Retail Account Project Manager

Acorn by Synergie
Salisbury, ENG, GB Full Time

Job Description

Retail Account Project Manager\n
\nSwindon area | Up to £28,000 plus bonus | 8.30am-5.30pm | Monday-Friday | Permanent three days from home after probation two office based\n
\nIntroduction\n
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Acorn by Synergie is recruiting for a Shop Fit Out Account Manager for a forward-thinking retail fit-out company. Applicants must have a background in shop fit out managing retail projects onsite.

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\nKey Duties:\n
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    Maintain and develop strong relationships with new and existing clients and client-appointed partners.

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    Ensure professional dialogue with clients and partners to a high standard expected of a client-facing role.

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    Maximise client opportunities including managing enquiries, key cost documents and settling financial accounts within agreed timescales.

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    Monitor and ensure accuracy of all client pricing documents.

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    Review client templates to ensure all project elements are captured and priced correctly.

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    Review and produce project final accounts and negotiate where necessary.

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    Audit all new business estimating relating to assigned client accounts.

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    Apply commercial judgement to ensure estimates, quotes and tenders secure new business.

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    Work collaboratively with internal teams and suppliers to ensure project success.

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    Support account tendering and produce successful tender documents and pricing.

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    Liaise with clients and business partners on commercial position.

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    Manage all assigned client projects to the highest standards.

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    Oversee prototype development and manage client expectations.

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    Monitor project quotations for accuracy against drawings and schedules.

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    Manage stock levels to ensure efficiency and commercial performance.

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    Agree final accounts with clients, subcontractors and suppliers.

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    Produce accurate weekly reports on project quotation and final account status.

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    Improve cost of sale and maintain margins within subcontract and labour categories.

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    Report on targets and effectiveness of activity.

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    Audit new business estimates for commercial competitiveness.

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    Monitor pricing rates to ensure commercial viability.

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    Maintain effective communication across all areas of the role.

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    Establish tactical and strategic needs within the scope of the role.

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    Update business sales forecast documents monthly.

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    Comply with company protocols, standards and ethos.

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\nRequirements:\n
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    Strong evidence of managing retail shop fit out projects.

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    Strong liaison and relationship management skills.

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    High standard of written and verbal communication.

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    Ability to apply sound commercial judgement and negotiation skills.

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    Recognised qualification or suitable experience in client account management.

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    Experience within retail interiors and display equipment managing key retail clients.

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    Ability to interpret drawings, schedules, bills of material, quantity analysis and client control documents.

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    Understanding of working methods within various tendering processes.

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\nWhat We Offer:\n
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    Up to £28,000 salary plus bonus.

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    Hybrid working (three days from home, two office based) after probation

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\nInterested?\n
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Apply now or contact Kristy at the Acorn by Synergie Chippenham branch for more information.

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Acorn by Synergie acts as an employment agency for permanent recruitment.

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