Technical Support Engineer Boilers & Renewables

Technical Support Engineer Boilers & Renewables

Job Title: Technical Support Engineer Boilers & Renewables

Job reference Number: 408858-9801-26110

Office Based: Lisburn

Basic Salary: £40,000 - £45,000

Benefits: Comprehensive benefit package
\n The role of the Technical Support Engineer Boilers & Renewables will involve:

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• Technical Support Engineer dealing with a range of heating solutions such as boilers, heat tanks and renewable heat pumps
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• The majority of your time will be acting as first line technical support to merchants, contractors, installers and housing associations for all queries relating to central heating products
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• The remainder of your time offering technical support to internal stakeholders
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• Fielding inbound telephone queries and provide appropriate solutions
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• Carry out product training and familiarisation for both colleagues and customers
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• Prompt and accurate reporting to the Customer Care Manager
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• Ensure compliance with health and safety procedures
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The ideal applicant will be a Technical Support Engineer Boilers & Renewables with:

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• Must have experience within the plumbing, heating and renewables sector
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• Would be ideal to have knowledge specifically in renewables, heat pumps and air sourced heat pumps however open
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• May be open to one of the following or closely related: engineer, installer, technical support, technical engineers, technical advisors,
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• Positive telephone manor with the ability to resolve customer queries in a professional manor
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• IT literate (Microsoft Office)
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• Excellent communication skills both written and verbal
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• Stable career history
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Mitchell Maguire is a specialist technical construction recruitment consultancy, dealing exclusively with technical construction jobs, technical construction vacancies and specification positions within: Technical Support Engineer, Technical Advisor, Technical Support, Engineer, Consultant, Support, Boilers, Cylinder, Water Heating Systems, Heat Pumps, Air Source Heat Pump, Renewables, HVAC, Domestic Boilers, Plumbing & Heating, Merchants, Installers, Contractor, Location: Lisburn Office

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