Subsidy Officer

We are recruiting for an experienced Subsidy Officer to support a busy Revenues and Benefits team. The successful candidate will play a key role in ensuring Housing Benefit and Council Tax Reduction claims are assessed accurately, subsidy returns are completed correctly, and subsidy income is maximised.

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• Review Housing Benefit and Council Tax Reduction claims to ensure accuracy and maximise subsidy recovery.
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• Assist with the preparation, submission, and audit of annual Housing Benefit subsidy claims.
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• Undertake targeted checking of high-risk and complex benefit cases.
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• Identify opportunities to improve subsidy performance and make recommendations.
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• Provide feedback on quality and performance, highlighting training needs.
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• Support the delivery of subsidy-related training and guidance.
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• Maintain up-to-date knowledge of benefits legislation, case law, and procedures.
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• Deputise for the Subsidy Team Leader when required.
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• GCSEs (or equivalent) including Maths and English.
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• Experience working within a Revenues and Benefits environment.
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• Strong understanding of Housing Benefit and Council Tax Reduction legislation.
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• Excellent analytical, organisational, and communication skills.
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• Proficient in Microsoft Office and ICT systems.
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• Ability to work independently and meet deadlines.
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