Store Manager

As our Retail Store Manager, you’ll be the heartbeat of the shop — leading the team, shaping the customer experience, and keeping the store running like a well-oiled machine.

You’ll be hands-on, people-focused, commercially switched-on, and not afraid to roll up your sleeves.

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• Leading, motivating, and developing a small, friendly team
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• Keeping stock levels sharp and supplier relationships strong
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• Making sure the store looks great, feels welcoming, and runs safely
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• Driving sales through smart merchandising and local promotions
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• Handling customer queries, bespoke orders, and the occasional curveball
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• Owning health & safety and compliance
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• Reporting on KPIs and helping shape future store strategy
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• Proven retail management experience (DIY/hardware/trade = big bonus)
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• Confident leadership and people-management skills
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• Commercial awareness and a practical, problem-solving mindset
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• Strong communication and customer service instincts
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• Comfortable with EPOS systems and basic financial reporting
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• A genuine interest in DIY, home improvement, or tools (we love that stuff)
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• Competitive salary + bonus scheme
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• Staff discount on everything (dangerous if you love tools)
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• Training and development opportunities
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• A supportive, community-focused team who actually enjoy working together
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If you’re a natural leader who loves retail, thrives in a hands-on environment, and gets a buzz from helping customers solve problems, we’d love to hear from you.