Daytime Concierge

Job Title: Daytime Concierge

Location: South East London, SE16

Salary: £28,000 - £36,000 per annum, depending on experience

Job Type: Permanent, Full time

Shift Pattern: 07:00 - 19:00, 4 on 4 off shift

Principia Estate & Asset Management is a well-established Block Management Property company looking for a Daytime Concierge for one of their Residential Properties.

As a concierge, your duty will be to ensure the best possible smooth running of the property.

The concierge must be of smart appearance, courteous, observant and willing to assist lessees, residents & visitors at all times.

Key Duties and Responsibilities:

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• The security of the building and the safety of residents are of the utmost importance.
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• Familiarise oneself with all residents so that strangers can be identified.
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• Respond to telephone calls as swiftly as possible, receive and log deliveries and deal with general enquires.
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• Ensure as best possible residents conform to lease regulations i.e. items in c/p, hanging of washing, noise etc., are adhered to.
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• Maintain a central daily logbook.
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• To assist contractors when on site, with keys, location and background knowledge, and enter attendance into daily log.
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• Maintain an up-to-date list of emergency services and contractors telephone numbers.
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• Report any Health and Fire Safety issues to the Managing Agent undertake monthly emergency lighting flick test and record.
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• Keep the Concierge front desk clean and tidy and free from combustible materials at all times.
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• Clear up all litter, leaflets etc. from within the common areas or around the estate.
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• Ensure there are no obstructions i.e. prams, bicycles etc. or hazardous materials within the common areas.
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• Inspect all common parts lights and replace defective bulbs where necessary, and record in log-book. Faulty light units are to be brought to the attention of the Managing Agent.
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• Carry out regular security patrols of the estate and ensure all internal fire, entrance and exit doors and kept closed.
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• Check all ground level drains and gullies around the property. Report any major blockages to the managing Agents.
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• Check operation of door locks, closers and door entry systems and report any faults to the Managing Agents.
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• Keep adequate stock of light bulbs and cleaning products, stationary, household items, gym household items. Orders to be placed by Managing Agents.
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• Parcel management for residents
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Additional duties when necessary:

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• Liaise with Managing Agent out of hours team regarding issuing of instructions to contractors for repairs/maintenance where required.
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• Check and deal with matters reported by residents. Advise the Managing Agent if necessary.
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• Remind contractors/residents of building working hours restriction.
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• Notify Managing Agent of any works being undertaken within demised flats which may require a Licence to Alter.
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• Assist in facilitating service contractors' site visits arranged by the Managing Agent, or residents. This particularly applies in emergency situations to ensure the safety of residents.
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About you:

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• Previous concierge experience preferrable.
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• Good communications
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• Good time management
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• Good organisation
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• Good time keeping
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If you're interested in the role and would like to put yourself forward, please hit APPLY.

Candidates with the relevant experience or job titles of: Front Desk Representative, Customer Service Representative, Property Assistant, Receptionist, Front of House, Property Concierge may also be considered for this role.