Property Support Administrator

One of our investment Property Clients require a Property Support Associate in Milton Keynes to manage property transactions for independent pension schemes. This is a fast-paced role focused on high-quality customer service, strict regulatory compliance and efficient task management.

Key Responsibilities

• Administration: Execute all allocated property transactions and tasks within strict deadlines.

• Communication: Provide professional updates to clients and build relationships with solicitors, surveyors, tenants and property managers.

• Risk & Compliance: Identify, document and immediately escalate backlogs, complaints, breaches, or risks to management.

• Teamwork: Collaborate with the service team to maintain high-quality standards and meet service level agreements (SLAs).

Person Specification

• Previous experience in an administrative or operational support role, ideally within financial services or property management.

• Exposure to handling customer instructions and maintaining accurate records.

• Familiarity with property related transactions (e.g., invoicing, lease management) is advantageous.

• Basic understanding of pensions or property processes preferred.

• Strong attention to detail and accuracy in processing transactions.

• Good organisational and time management skills to meet service levels.

• Proficient in Microsoft Office (Excel, Word, Outlook) and comfortable with internal systems.

• Effective communication skills for liaising with customers and external parties (solicitors, surveyors, tenants).

• Understanding of FCA regulations and Consumer Duty principles (or willingness to learn).

Working Monday to Friday, 9-5 with one hour for lunch.