Leasehold Officer

A Housing Association in the Gloucestershire area is seeking an experienced Leasehold Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with a strong background in leasehold management, shared ownership, right to buy and income recovery to make an immediate impact within a customer-focused organisation.\n
Key Responsibilities of a Leasehold Officer:\n

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• Manage a portfolio of leasehold, shared ownership, right to buy and commercial premises cases, ensuring compliance with relevant legislation and policies.
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• Process Right to Buy and Shared Ownership transactions from application through to completion, ensuring statutory timescales are met.
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• Administer service charges, income collection and arrears management processes to maximise revenue and minimise debt.
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• Manage commercial premises, including rent collection, lease compliance, renewals and tenant liaison.
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• Work closely with legal representatives and internal stakeholders on property transactions, lease variations, easements, lender consents and related matters.
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• Undertake Anti-Money Laundering (AML) and fraud prevention checks in line with regulatory requirements.
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• Respond to customer enquiries and provide a high-quality service to leaseholders, shared owners and commercial tenants.
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• Conduct home visits, site inspections and customer meetings as required.
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• Support budget monitoring, reporting and service improvement initiatives.
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Essential Requirements of a Leasehold Officer:\n

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• Substantial experience within a Leasehold Officer or Leasehold Management role.
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• Strong knowledge of leasehold legislation, Right to Buy and Shared Ownership processes.
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• Experience managing service charges, income collection and arrears recovery.
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• Understanding of commercial lease management principles.
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• Knowledge of Anti-Money Laundering (AML), fraud prevention and safeguarding responsibilities.
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• Excellent communication, stakeholder management and problem-solving skills.
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• Housing qualification at Level 3 or above (or equivalent professional qualification) desirable.
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What's on Offer:\n

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• Temporary contract with immediate start available.
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• Hybrid working arrangement.
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• Opportunity to join a well-established Housing Association and contribute to the delivery of high-quality leasehold services.
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• Competitive hourly rate dependent on experience.
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If this Leasehold Officer role is of interest, please apply or contact\n
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