Portfolio Director
Job Description
Birmingham, West Midlands, United Kingdom
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Job Description\nThe Portfolio Director is responsible for leading and growing a high – value client portfolio, delivering strong commercial outcomes while setting the standard for client experience, risk discipline, and collaborative leadership. The role balances revenue growth with long – term client outcomes, team contribution, and firm – wide stewardship. The role holder should hold suitable regulatory-approved Level 4 and 7 qualifications, such as CFA or CISI.
Scope & Accountability\nOwnership of a defined client portfolio
\nAccountability for client service, retention, and portfolio delivery
\nResponsibility for operating within agreed risk and governance parameters
\nContribution to team culture, collaboration, and shared success
\nPersonal development towards more senior client leadership roles
Key Responsibilities\nOwn and deliver sustainable net new business growth across the portfolio
\nDrive annual revenue growth through deep client relationships and proactive opportunities
\nOriginate and convert high – quality opportunities, including complex or strategic mandates
\nAct as a trusted referral partner across the firm, generating and receiving meaningful internal referrals
\nSet the standard for exceptional client service and long – term retention
\nBuild trusted, multi – generational relationships with key clients and influencers
\nActively manage client risk profiles, ensuring suitability and long – term alignment
\nLead collaborative client solutions, drawing on specialist and investment expertise
\nRepresent the firm credibly with high – value and high – risk clients
\nDemonstrate visible leadership through behaviour, professionalism, and accountability
\nAct as a role model for client focus, collaboration, and ethical judgement
\nInvest in personal development and seek regular feedback to continuously improve
\nContribute to a high – performance culture by supporting, coaching, or mentoring others
\nServe as the principal spokesperson in internal and external forums
4. Operational & Platform Excellence\nGrow the portfolio profitably, balancing revenue, costs, and capital efficiency
\nEnsure effective use of the firm’s platform, including appropriate delegation of portfolios
\nChampion scalable, innovative, and efficient ways of working that support long – term growth
\nLeverage data, insights, and digital tools to improve client outcomes and decision-making
5. Risk, Governance & Professional Standards\nMaintain a strong risk culture with disciplined client and portfolio oversight
\nEnsure KYC, client documentation, and ongoing reviews are completed to a high standard
\nActively reduce and manage high – risk exposures within the portfolio
\nComply fully with all firm, divisional, and regulatory policies
\nComplete mandatory training on time and maintain high professional standards
Key Relationships\nClients and family groups within assigned portfolio
\nPortfolio Directors, Team Managers, and Team Heads
\nInvestment, Planning, and specialist partners
\nRisk, Compliance, and operational colleagues
What Success Looks Like\nA growing, profitable, and well – balanced client portfolio
\nHigh client satisfaction and strong long – term retention
\nTrusted partnerships across the firm
\nStrong risk outcomes with no avoidable issues
\nRecognised as a senior role model for clients, colleagues, and culture
\nWe recognise potential, whoever you are
\n Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic.
We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.
\nWe have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper.
Job Info\n- \n
- Job Identification 1718 \n
- Job Category Investment \n
- Posting Date 07/07/2026, 01:42 PM \n
- Apply Before 07/20/2026, 11:00 PM \n
- Job Schedule Full time \n
- Locations 2 Chamberlain Square, Birmingham, B3 3AX, GB \n
