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Posted 20 July, 2026

Mortgage Case Handler

Brook Street UK
Abergavenny, WLS, GB Full Time

Job Description

Brook Street are delighted to be partnered with a highly regarded organisation who are looking to add a Mortgage Case Handler to their expanding team. You'll play a key part in managing mortgage applications from submission right through to completion - keeping everything running smoothly for clients and colleagues alike.

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\nWhat you'll be doing\n
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    Managing your own caseload of mortgage applications, ensuring each one meets regulatory and company standards.

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    Acting as the main point of contact for clients, updating them at every stage and resolving queries with professionalism and care.

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    Reviewing documentation to ensure accuracy and compliance.

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    Liaising with lenders, solicitors, and other stakeholders to progress cases efficiently.

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    Supporting the wider team with general administrative and office duties.

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\nWhat we're looking for\n
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    CeMAP qualification is essential.

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    Experience in mortgage administration or financial services would be an advantage.

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    Strong communication and organisational skills, with excellent attention to detail.

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    A proactive team player who can also work independently.

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    A full driving licence and access to your own vehicle are required.

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\nWhat's in it for you\n
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    Competitive salary

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    Annual profit-sharing scheme

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    30 days holiday + bank holidays

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    15% pension contribution (generously employer-led)

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    Modern offices and supportive team environment

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Apply now or contact Luke at Brook Street

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Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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