Field Service Supervisor

Field Service Supervisor

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Loughborough

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Up to 52,000 Basic Salary + Company Car/Allowance

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Benefits include 8% Pension, 25 Days Holidays, Annual Bonus, internal incentives, etc.

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Global mechanical engineering business

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Training & Progression opportunities

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Mix of Office, Customer Sites and Home

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Role Overview

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An exciting opportunity has become available to join a busy service team. This is an office-based role. The successful candidate will work both independently and as part of a team to help ensure the smooth running of field service operations.

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Key Responsibilities

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Set up and create engineers work packs using SAP and C4C systems.

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Plan site activities and coordinate field technicians to ensure smooth operational delivery.

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Prepare and submit RAMS in conjunction with the SHEQ Manager.

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Update systems data where applicable.

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Liaise with customers regarding service activity and progress updates.

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Plan and procure third-party technical services and subcontract works.

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Ensure correct scheduling when using workshop services and issue updates to clients.

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Arrange site deliveries and collections.

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Price and procure third-party spare parts for site work.

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Liaise with Technical Support, Workshop Supervisor, and Area Sales Managers.

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Carry out any other duties reasonably required by the business.

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Work in line with company policies, standards, and health and safety guidelines.

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Key Attributes

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Generating work instruction packs.

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Sourcing spares.

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Planning and scheduling.

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Managing third-party services.

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Desired Skills & Experience

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3 years experience in a similar role.

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Mechanical or electrical engineering background advantageous.

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Experience in planning/scheduling.

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Project management experience is advantageous.

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Previous experience within a service environment.

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Ability to work under pressure.

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Good interpersonal skills.

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Basic understanding of health and safety, QA systems, and their implementation.

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Application

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This role is suitable for someone organised, proactive, and confident working in a fast-paced service environment.

Apply below\n
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