Field Service Engineer

An exciting opportunity has arisen for a Field Service Engineer, based in North Wales, to work for a company delivering industry leading IoT solutions.

The Field Service Engineer, based in Wales, will report into the Technical Operations Manager and will be required to operate with a high degree of autonomy whilst working against pre-defined work schedules.

Key Responsibilities and Accountabilities

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• Installation and corrective maintenance of all company Leisure products on customer sites in accordance with agreed service level agreements.
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• Develop strong relationships with key personnel at customer sites (Owners / General Managers / Sales Managers / Administrators / Security Teams).
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• Escalation of customer service issues to line management
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• Proactively manage weekly schedules ensuring that customers are delivered the optimum service.
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• Identification, survey installation and maintenance of infra-structure on new and existing customer sites.
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• Provide national emergency breakdown cover.
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The Field Service Engineer, in Wales will be willing and able to undertake extensive travel within the North Wales, therefore a current driving license that is valid in the UK is essential.

Apply now for the Field Service Engineer Job opportunity based in Wales by sending your CV to

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