Practice Manager

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About Us

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Croyard Medical Practice is a well-established, two-site GP practice serving the

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communities of Beauly and Muir of Ord. The Practice list size is approximately 6,300. We

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operate from modern facilities with a stable, experienced team who are proud of the care

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we deliver. Our ethos is built on quality, safety, and keeping local people at the heart of

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everything we do. We are a training practice dedicated to supporting the development of

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future doctors. We regularly host placements for both undergraduate and postgraduate

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learners.

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The Role

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We are seeking an experienced and motivated Practice Manager to provide leadership

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and strategic direction across both sites. Working closely with the GP Partners, you will

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play a key role in ensuring the practice operates efficiently, sustainably, and safely, while

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continuing to nurture the strong team culture we have built.

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This is a varied and rewarding role with responsibility for financial oversight, human

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resources, governance, premises management, and stakeholder engagement. You will be

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well supported in the role, with payroll managed externally by our accountants and access

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to specialist HR and employment law advice. This support allows you to focus on driving

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improvements across both administrative and clinical workstreams.

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As a forward-thinking, modern healthcare provider, we are keen to innovate, continually

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develop our services, and support new ways of working that benefit our patients, staff, and

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wider practice team.

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Responsibilities

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Financial Management: Oversee the Practice's finances, including budgeting,

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forecasting, income monitoring, and invoicing, liaising with our external accountants who

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manage payroll and statutory compliance.

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Human Resources: Lead on recruitment, staff development, appraisals, and performance

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management, ensuring compliance with employment legislation.

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Quality & Risk Management: Work alongside our in-house clinical governance team to

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promote continuous improvement, manage administrative risk, oversee complaints

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handling, and support reporting requirements.

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Strategy & Governance: Contribute to partnership meetings, support strategic planning,

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lead projects, and maintain policies and systems with a strong supporting team.

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Information & Communication: Manage Practice IT systems, ensure data protection

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compliance, and maintain relationships with NHS Highland, the Local Medicine’s

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Committee, and other key organisations.

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Premises & Equipment: Coordinate maintenance, repairs, and lease matters across both

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sites, liaising with the Health Board and relevant providers.

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What We Are Looking For

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We welcome applications from candidates with strong management experience, ideally

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gained within a healthcare setting with excellent organisational skills, IT literacy, financial

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awareness, and the confidence to lead and support a team.

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You will share our commitment to delivering safe, high-quality care rooted in strong

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community values.

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While NHS experience would be advantageous, it is not essential. We also welcome

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applications from motivated individuals from outside the NHS who can demonstrate the

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relevant skills, experience, and potential to grow and succeed in this role.

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Why Join Us?

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• Two modern, well-equipped sites in the beautiful Scottish Highlands

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• Easily commutable from Inverness and surrounding area.

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• A loyal, supportive, and experienced team

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• A practice that genuinely values quality, safety, and people

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