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Posted 20 July, 2026

Hospitality Manager

Meridian Business Support Limited
Norwich, ENG, GB Full Time

Job Description

Hospitality Manager\n
Brooke, Norfolk\n
£32,000 per year | Permanent | Day shifts\n
\nAre you an experienced Hospitality Manager with a background in care homes or hotels?\n
\nJoin a well-regarded care provider via Meridian Business Support and lead a high-quality resident experience.\n
\nThis is a hands-on role where your people skills and operational knowledge will make a real difference.\n
\nYou will oversee catering, housekeeping, activities and maintenance within a supportive team environment.\n
About the role As Hospitality Manager, you will coordinate all aspects of hospitality services to ensure residents receive an outstanding daily experience. Your responsibilities will include:\n
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  • Leading food service operations, working closely with chefs to deliver nutritious, high-quality meals
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  • Creating and delivering engaging activities programmes that promote wellbeing and social interaction
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  • Overseeing housekeeping standards to maintain a clean, safe and welcoming environment
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  • Managing maintenance issues promptly to keep the home in excellent condition
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  • Building strong relationships with residents, families and colleagues to support a community feel
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  • Monitoring budgets and controlling costs while maintaining service quality
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This Hospitality Manager position is active and people-focused, ideal for someone who enjoys being visible and involved rather than desk-based.
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Skills and experience To succeed as a Hospitality Manager, you will bring:\n
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  • Previous experience in a similar role within a care home, hotel, or hospitality setting
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  • Strong leadership, communication and team development skills
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  • Knowledge of health and safety, employment legislation and compliance standards
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  • A genuine passion for delivering excellent service and enhancing resident wellbeing
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Benefits, culture and company You will be joining a respected and award-recognised care provider that focuses on quality, innovation and employee wellbeing. As a Hospitality Manager, you can expect:\n
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  • Comprehensive induction and ongoing training
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  • Clear opportunities for career progression
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  • Employee Assistance Programme
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  • Blue Light Card reimbursement with access to nationwide discounts
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  • Loyalty bonus scheme with additional annual leave
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  • Refer-a-friend bonus of up to £500
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  • Paid DBS
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The organisation promotes a supportive, family-oriented culture where staff are valued and encouraged to develop.\n
Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.\n
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