Lettings Officer

A well-established social housing provider based in the South West is looking for an experienced Interim Lettings Officer to join their team on a short-term basis. The organisation manages a diverse portfolio of homes across a central city and surrounding towns and villages within commuting distance.\n
\nWith a strong focus on delivering customer-focused housing services, the organisation operates within a structured and collaborative environment, offering a central office base with flexible working arrangements where operationally possible.\n
Responsibilities of this Letting Officer Role:\n

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• Advertise available homes via Devon Home Choice and manage all associated administration
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• Complete shortlisting activities in line with lettings policies and local allocation requirements
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• Arrange and conduct property viewings across the organisations housing stock
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• Complete tenancy sign-ups, ensuring all documentation and compliance requirements are accurately managed
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• Liaise with internal teams to coordinate appointments, workloads, and shared resources including pool vehicles
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• Provide reliable short-term support to maintain service continuity during the permanent recruitment process
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• Deliver a professional and customer-focused lettings service throughout the customer journey
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Salary and benefits\n

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• Interim contract length: approximately 46 weeks
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• Working hours: 35 hours per week, Monday to Friday, 9:00am5:00pm
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• Hybrid working pattern: minimum 3 days office-based with up to 2 days from home
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• Regular travel required for property viewings and tenancy sign-ups
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• Mileage paid when using your own vehicle
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• Pool car available for business use (shared resource)
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• £22-£24 per hour
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• Potential opportunity to apply for the permanent position
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The successful candidate will have:\n
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• Previous experience working as a Lettings Officer within social housing, housing association, or registered provider environments
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• Proven experience using Devon Home Choice (essential; no time available for training)
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• Strong understanding of lettings processes, allocations, and tenancy sign-up procedures
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• A full driving licence and willingness to travel regularly for property appointments
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• The ability to start quickly and provide effective support from day one
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• Excellent organisational skills with the ability to manage administration alongside customer-facing responsibilities
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• A professional, reliable, and approachable manner with the ability to integrate quickly into an established team
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\nIf this Lettings Officer role sounds like your next step, apply now or contact Olivia at\n
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