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Posted 20 July, 2026

Medical Secretary

Flexzo
Birmingham, ENG, GB Full Time

Job Description

Medical Secretary

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Location: Remote / Birmingham Clinics
\n Contract Type: Flexible
\n Salary: Competitive
\n Hours: To Be Confirmed
\n Start Date: As soon as possible

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About the Role

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We are recruiting a Medical Secretary to support a growing outpatient clinic service across multiple specialties including Orthopaedics, ENT, Rheumatology, Neurology, and Psychiatry.

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This is an excellent opportunity to join a supportive clinical team, providing essential administrative and secretarial support to ensure the smooth running of outpatient clinics across a variety of settings.

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Key Responsibilities

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    Provide comprehensive secretarial and administrative support to consultants and clinical teams

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    Manage clinic lists, appointments, referrals, and patient correspondence

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    Type and process clinic letters, reports, and clinical documentation

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    Handle incoming calls, emails, and patient queries professionally and efficiently

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    Maintain accurate patient records and update clinical systems as required

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    Support coordination of remote and face-to-face outpatient clinics

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    Liaise with GPs, hospitals, and multidisciplinary teams regarding patient care pathways

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    Ensure confidentiality and compliance with NHS information governance standards

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What We’re Looking For

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    Previous experience working as a Medical Secretary or Administrator within healthcare

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    Excellent organisational and communication skills

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    Strong IT skills including Microsoft Office and clinical systems

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    Ability to manage workload effectively in a busy environment

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    Professional and patient-focused approach

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    Strong attention to detail and accuracy

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Desirable

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    Previous NHS or private healthcare experience

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    Experience supporting outpatient clinics

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    Familiarity with medical terminology and clinical correspondence

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    Experience using systems such as SystmOne, EMIS, or similar

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What’s on Offer

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    Competitive salary

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    Flexible working arrangements

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    Opportunity to support a range of specialist outpatient services

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    Supportive and collaborative working environment

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    Potential for ongoing and long-term work

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