Compliance Director - Retail Lending

The Compliance Director - Retail Lending role is an opportunity within the HSBC UK Regulatory Compliance Team. You’ll manage a team of Regulatory Compliance officers covering secured and unsecured lending within Retail Banking and Wealth. The role provides oversight of regulatory compliance activity relevant to First Direct and Marks and Spencer Bank. You will give clear advice to first line stakeholders, identify and escalate key compliance risks, and represent HSBC credibly with regulators and industry bodies.

This role shapes how Retail Banking and Wealth manages regulatory compliance across secured and unsecured lending. You’ll partner with business and compliance teams to provide clear guidance and ensure risks are identified and escalated early. You’ll also engage in external activities that matter to customers and the wider industry. If you want to make a practical impact through sound judgement and governance, we welcome your application.

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• Build and support a team of Regulatory Compliance professionals across secured and unsecured lending
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• Oversee Regulatory Compliance coverage for secured and unsecured lending within Retail Banking and Wealth
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• Provide advice and guidance to business stakeholders on Regulatory Compliance risks
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• Represent Regulatory Compliance and HSBC in external engagements with Regulators and Industry Associations
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• Identify, assess, report and escalate Compliance risks in the Retail Banking and Wealth business through the HSBC Risk Management Framework
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• Execute regulatory compliance activities aligned to Retail Banking and Wealth priorities and governance expectations
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• Attend Functional and Lines of Business governance meetings relevant to the role
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• Act as a delegate for the HSBC UK Head of Regulatory Compliance where required
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• Bring extensive experience and knowledge of secured and unsecured lending
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• Demonstrate strong knowledge of Regulatory Compliance risks and issues including industry and regulatory trends, priorities and practices
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• Manage a team of Regulatory Compliance officers or comparable specialist teams in a regulated environment
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• Influence and align stakeholders across different business areas to secure buy-in and action
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• Apply non-financial risk management frameworks within a retail banking context
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• Work with Regulatory Compliance policies within a Retail Bank environment
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• Demonstrate a thorough understanding of Retail Banking business models including products and channels
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• Represent an organisation in external engagements with regulators or industry associations
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This is a hybrid role based in Birmingham, Sheffield, Leeds or Southampton.