Program manager - compliance, policy and procedure, public sector

• Provide project management services and technical assistance. • Develop Project Management Plan to manage multiple concurrent projects. • Develop work planning and scheduling work. • Develop readiness review tools to support transition activities. • Develop vendor monitoring tools. • Manage the day-to-day operational aspects of multiple large-scale projects and initiatives. • Manage and track the project progress against the project schedule. • Monitor project milestones and phases and take action as needed to ensure the project is on schedule. • Plan, organize, priorities, and manage multiple work efforts across the project team. • Responsible for capture and reporting of required project metrics. • Analyze and distribute reports on project metrics. • Prepare status reports on a periodic basis for the project team, team leads, group leads, and stakeholders. • Anticipate issues and proactively address them. Identify and track issues. • Build and maintain relationships with key stakeholders and customer representatives. • Serves as the primary point of contact for all project-related issues and resolution of issues. • Communicate effectively with customers supporting the commonwealth as appropriate. • Communicate to team members how their work assignments relate to and help achieve project objectives. • Accountable for the final project management evaluation review.