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Posted 20 July, 2026

Customer Service Management Trainee

Uline
Ontario, CA, US Full Time

Job Description

Customer Service Management Trainee

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Pay from $29 to $34 per hour with significant growth and earning potential!

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California Branch

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4810 South Hellman Avenue, Ontario, CA 91762

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A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don’t put your career on hold - apply for this unique opportunity now!

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Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

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Full-Time Hours: 2nd Shift schedule

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Position Responsibilities

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    Master all aspects of customer service management through a comprehensive hands-on training program.

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    Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.

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    Review department procedures and standards to identify areas for improvement.

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Minimum Requirements

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    Bachelor’s degree.

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    Strong track record of customer-focused service, teamwork and attention to detail.

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    Prior leadership / management experience is a plus.

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Benefits

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    Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

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    Multiple bonus programs.

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    Paid holidays and generous paid time off.

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    Tuition Assistance Program that covers professional continuing education.

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Employee Perks

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    Best-in-class, clean, modern facilities.

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    First-class fitness center and nearby walking path.

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About Uline

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Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

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Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

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EEO/AA Employer/Vet/Disabled

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#LI-JW2

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#LI-CA001

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(#IN-CAMANC)

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#ZR-CACS

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!