Centralized Scheduling Representative

Description: \n

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We are looking for an enthusiastic and professional Centralized Scheduling Representative to join our growing team. As a Centralized Scheduling Representative, you will be the primary point of contact for our patients and will play a key role in creating a positive experience for them. You will be responsible for greeting patients, routing calls, scheduling appointments, processing consults, registering and scheduling patients.

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Essential Functions:

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• Professionally greet all patients.
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• Register all new patients.
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• Update all established patient demographics.
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• Accurately enter all insurance information
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• Schedule patient appointments for consultations, medical procedures, and follow-up visits.
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• Process all incoming consultation requests-1st and 2nd calls to patients and return paperwork to the requesting physician office.
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• Indexing of consultation requests and external office records.
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• Professionally handle patient complaints.
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• Follow all policies and protocols of the Central Scheduling Manager, Clinical Manager, and Billing Director.
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If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to apply for the Centralized Scheduling Representative position. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization.

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Looking for a better work/life balance? Our career opportunities have Monday-Fridays work schedules.

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Competitive Pay & Benefits: Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life

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\n PM20

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Requirements: \n

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• Qualified Applicant should have at least 1 year experience in customer service environment, medical office preferable.
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• Excellent oral and written communication skills required.
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• Knowledge of GE-athenaPractice management software beneficial but not required.
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• Knowledge of Microsoft Office software beneficial but not required.
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• Ability to operate a computer and basic office equipment required.
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• Ability to operate a multi-line telephone system.
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• Ability to establish and maintain effective working relationships with patients, team-members, and other co-workers.
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• Must be well organized and detail oriented.
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Work hours: Full Time | Monday-Friday |7:30am-4:30pm with occasional overtime

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PI34b5e03dadbe-37820-41028904