Customer Service Representative
Job Description
Customer Service Representative
\n \nPay from $27 to $32 per hour with significant growth and earning potential!
\nIncludes $2 Shift Differential
\n \nKenosha Branch
\n12355 Uline Way, Kenosha, WI 53144
\n \nFast, friendly and customer focused. As a Uline Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
\n \nWhy Customer Service at Uline?
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Learn: In-depth training helps you sharpen communication and problem-solving skills.
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Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
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Connect: Build strong relationships in our collaborative in-person setting with regular team events.
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Position Responsibilities
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Process customer orders, make product recommendations and handle account inquiries using world-class technology.
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Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
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Build business relationships with customers over phone, email and chat.
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Understand customer needs and recommend Uline's best solutions.
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Help customers navigate Uline's website and online ordering.
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Minimum Requirements
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High school diploma or equivalent. Bachelor's degree preferred.
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Excellent problem-solving, listening and communication skills.
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Prior customer service experience is a plus, but if you are eager to learn, we will train you!
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Benefits
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Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
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Multiple bonus programs.
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Paid holidays and generous paid time off.
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Tuition Assistance Program that covers professional continuing education.
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Employee Perks
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Café featuring affordable daily meal options from local restaurants.
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On-site fitness center and beautifully maintained walking paths.
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Best-in-class, clean, modern facilities.
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About Uline
\n \nUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
\n \nUline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
\n \nEEO/AA Employer/Vet/Disabled
\n \n#LI-AP3
\n#LI-IL001
\n(#IN-KNCS)
\n#ZR-ILCS
\nOur employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
