Customer Service Representative - Bilingual

Customer Service Representative - Bilingual

Pay from $26 to $30 per hour with significant growth and earning potential!

Georgia Branch

705 Braselton Industrial Blvd, Braselton, GA 30517

Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Full-Time Hours: Various on-site shifts available.

Why Customer Service at Uline?

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  Learn: In-depth training helps you sharpen communication and problem-solving skills.

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  Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.

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  Connect: Build strong relationships in our collaborative in-person setting with regular team events.

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Position Responsibilities

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  Process customer orders, make product recommendations and handle account inquiries using world-class technology.

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  Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

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  Build business relationships with customers over phone, email and chat.

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  Understand customer needs and recommend Uline's best solutions.

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  Help customers navigate Uline's website and online ordering.

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Minimum Requirements

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  High school diploma or equivalent. Bachelor's degree preferred.

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  Excellent problem-solving, listening and communication skills.

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  Prior customer service experience is a plus, but if you are eager to learn, we will train you!

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  Bilingual (English / Spanish) - fluent in both verbal and written forms.

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Benefits

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  Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

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  Multiple bonus programs.

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  Paid holidays and generous paid time off.

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  Tuition Assistance Program that covers professional continuing education.

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Employee Perks

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  Best-in-class, clean, modern facilities.

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  First-class fitness center and beautifully maintained walking trails.

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About Uline

\n Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

\n Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!