Clinical Nurse Coordinator IVCU
Job Description
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Ready for a role that supports your unique calling in patient care and fits your life? At Portsmouth Regional Hospital, you’ll find clear pathways to advance backed by our unmatched nationwide transfer policy that lets you grow your career when the time is right for you. With mentorship opportunities, clinical education courses, professional certification support, and educational assistance, you will have all the resources you need to build the career of a lifetime.
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Position Summary:
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The Clinical Nurse Coordinator (CNC) ensures and delivers high quality, patient-centered care and coordination of all functions in the unit/department during the designated shift. In collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance.
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Major Responsibilities:
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Quality
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Collaborates with a multidisciplinary team to coordinate, evaluate, customize, and deliver high quality, patient-centered care.
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Exercises judgement and provides direction regarding patient care assignments using established policies/procedures.
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Operationalizes evidence-based practices to enhance patient safety and quality outcomes.
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Supports the achievement of internal/external benchmarks, accreditations, and designations.
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Ensures compliance with all policies, procedures, and regulatory standards.
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Ensures equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
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Assists with admission and discharge processes to ensure efficient throughput and high quality, patient-centered care.
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Participates in the ongoing assessment of the quality of patient care services provided in the unit, in collaboration with other members of the management team.
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Service
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Reflects core values when interacting with co-workers, patients, family members, and others in the community to foster an environment where employees are engaged and where patient care is unparalleled.
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Ensures compliance with evidence-based practices that enhance patient experience and customer service.
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Collaborates with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service.
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Supports a patient-first philosophy and engages in service recovery when necessary.
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People
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Leads in a way that inspires commitment to the vision/mission/values of the organization.
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Supports the efforts of the facility to improve engagement by operationalizing current nursing strategies, including employee rounding, hourly rounds, and other initiatives.
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Functions as a resource person for staff members. Provides coaching, feedback, and training to improve performance and engagement.
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Provides recommendations related to interviewing, selecting, and training new staff. Recommends and implements courses of action, including training and development, conflict resolution, personnel policy compliance, completion of performance evaluations, and/or disciplinary actions to ensure a competitively superior organization.
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Resolves and/or channels employee grievances, disputes, or concerns according to appropriate procedures. Escalates issues as needed.
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Supports physician partnerships.
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Growth
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Represents the organization positively within the community; participates in company-supported community/patient events and in-services.
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Finance
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Assists with staff scheduling. Manages all practical aspects of staff labor in accordance with patient care needs and established productivity guidelines.
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Supports proper inventory control and assists with managing supplies and equipment.
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Other
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Performs other duties as assigned.
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