Content Analyst

Description: Develop and maintain technical documentation, including user guides, installation guides, training manuals, FAQs, troubleshooting guides, and knowledge base articles. Create customer education and onboarding materials to support product launches, software updates, and feature releases. Translate complex technical concepts into clear, user-friendly documentation for customers, dealers, and business partners. Collaborate with Product Management, Engineering, Marketing, and Customer Support teams to ensure content accuracy and consistency. Maintain and update documentation based on product enhancements, software releases, and customer feedback. Build self-service support resources to improve customer experience and reduce support inquiries. Support product demonstrations by creating instructional content and training materials. Manage multiple documentation projects while ensuring compliance with branding, quality, and documentation standards.