Sauna Master (Aufguss Performer)

JOB DESCRIPTION

Bathhouse is seeking a confident, guest-facing, and safety-oriented Sauna Master with strong leadership qualities to lead invigorating aufguss sessions and oversee the flow of the sauna experience. This position plays a highly visible role in shaping the guest journey, requiring exceptional customer service, clear communication, and the ability to calmly guide guests while maintaining a clean, safe, and well-managed sauna environment that promotes confidence and an elevated guest experience.

Extensive training is provided for this position.

RESPONSIBILITIES

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• Prepare and perform Aufguss rituals for our daily schedule.
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• Ensure that customers enjoy a well-thought-out and well-performed sauna experience.
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• Guide and inform guests on cold plunging and sauna sessions, educating them about the health benefits and safe practices associated with these activities.
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• Maintain dry, unobstructed floors and pathways to support guest safety, comfort, and relaxation.
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• Serve as a knowledgeable presence within the space, confidently answering guest questions about Bathhouse offerings with warmth, discretion, and professionalism.
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• Maintain the visual and operational standards of the amenities by promptly collecting used towels, water bottles, slides, and other guest items.
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• Observe and report any maintenance or functionality concerns within the amenities areas, submitting service tickets to the Facilities team as needed.
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QUALIFICATIONS

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• Experience in dance, performance, martial arts, or other athletic or movement-related disciplines.
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• Experience in and enthusiasm for customer service.
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• Physical ability to perform in sauna temperatures (ranging from 175 - 185 degrees).
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• Reliable, punctual, and professional.
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• Strong verbal communication skills and a calm, guest-first demeanor.
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• Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays as needed.
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COMPENSATION & BENEFITS

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• Compensation: $17/hour + gratuity
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• Medical, Vision, and Dental insurance available for full-time employees.
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• Complimentary unlimited admission to Bathhouse.
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• Three "Plus One" guest passes per month.
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• 50% discount on services, retail products, and restaurant offerings.
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