Certified Medical Assistant | Certified Surgical Technologist (Pinehurst)

JOB SUMMARY

The Certified Medical Assistant with CST is a multi-skilled healthcare professional who works collaboratively with physicians and clinical staff to provide high-quality patient care. CMAs and CSTs perform both administrative and clinical duties to support efficient, cost-effective care, optimize patient outcomes, and improve overall quality of life.

RESPONSIBILITIES

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• Assist patients by providing information, services, and support.
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• Maintain medical supply inventory and ensure proper maintenance of medical equipment.
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• Verify patient information, record medical history, and confirm reason for visit.
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• Prepare patients for examinations by taking vital signs, weight, and preliminary tests, report findings to provider.
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• Support office procedures to save physician time and improve workflow.
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• Protect patient confidentiality by securing records, completing diagnostic and procedure coding accurately.
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• Counsel patients by communicating physician orders and instructions regarding procedures or surgeries.
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• Schedule surgeries by coordinating with surgical centers, confirming patient times, and preparing charts and consent forms.
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• Maintain a safe, compliant, and healthy work environment in accordance with standards and regulations.
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• Keep supplies ready by completing inventory, ordering, and verifying receipt of stock.
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• Ensure proper operation of equipment by following instructions, performing preventive maintenance, troubleshooting issues, and arranging repairs as needed.
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• Stay current with professional knowledge by participating in educational opportunities and reading professional publications.
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• Adhere to professional standards, clinic policies, and federal, state, and local requirements.
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• Support practice growth and reputation by taking ownership of new responsibilities and exploring opportunities to improve services.
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• Perform clinical duties within scope—including tasks designated for CMA, RMA, CST, LPN, or RN roles as applicable—as well as other clinical functions delegated and supervised by the physician.
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• Clean, sanitize and sterilize surgical instruments
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• Assist with all in-office procedures.
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CHARACTERISTICS

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• High energy level and strong interpersonal skills
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• Tactful, empathetic, and sensitive to patient needs
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• Excellent telephone etiquette
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• Uses discretion, sound judgment, and maintains confidentiality
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• Establishes credibility with physicians, staff, and patients
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• Organized, resourceful, able to multitask, and takes initiative
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• Focused on quality improvement and cost-efficient care
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• Team player with a positive attitude
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• Professional appearance and demeanor
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QUALIFICATIONS

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• Graduation from an accredited Medical Assisting program or Certified Surgical Technician program
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• Current Medical Assisting Certification with no restrictions or current Certified Surgical Technician Certification
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• Current Basic Life Support (BLS) certification
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• Knowledge of infection control, sterile technique, and clinic-based health and safety precautions
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• Ability to use and apply medical terminology accurately
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• Understanding of general clinical principles, methodologies, and outcome measures
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• Strong communication skills with patients and external parties in a courteous and professional manner
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PHYSICAL REQUIREMENTS

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• Sitting: Occasionally
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• Standing: Frequently
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• Walking: Frequently
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• Carrying/Lifting: Occasionally (up to 35 pounds)
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• Stooping/Kneeling: Frequently
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• Other: N/A
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