Business Systems Manager

A senior leadership role responsible for driving IT service strategy, performance, and compliance within a regulated manufacturing environment. You will lead digital transformation, ensure business system resilience, and act as the key bridge between IT and site operations, safeguarding continuity and enabling long-term growth.

Client Details

This opportunity is with a medium-sized organisation within the life science industry, known for its commitment to innovation and excellence. The company values expertise and offers a structured environment to support professional growth.

Description

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• Lead IT service and business systems strategy, performance, and compliance within a GxP-regulated environment
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• Act as the senior IT partner to site leadership, aligning digital capability with business priorities
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• Own and prioritise the digital portfolio, ensuring investment aligns with strategic goals
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• Provide executive oversight of programmes, managing risk, governance, and delivery outcomes
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• Ensure systems are validated, audit-ready, and meet regulatory and operational requirements
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• Drive business continuity planning and proactive risk management
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• Lead vendor strategy, supplier relationships, and commercial negotiations
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• Build and develop high-performing teams, fostering a culture of accountability and collaboration
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• Align regional IT governance with global standards and frameworks
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• Support enterprise-wide digital and smart manufacturing initiatives
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Profile

A successful Business Systems Manager should have:

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• Strong experience leading IT services and business systems in a regulated (GxP) environment
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• Proven track record in system validation, change control, and data integrity
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• Experience defining and executing IT strategy at site or regional level
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• Background in digital transformation within operational or manufacturing environments
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• Demonstrated leadership of teams, including coaching and capability development
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• Strong vendor management and budget control experience
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• Excellent stakeholder management skills, with the ability to bridge IT and business functions
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• Knowledge of IT service frameworks and governance (e.g., ITIL, PRINCE2, Agile)
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• Strong decision-making, prioritisation, and problem-solving skills
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• Degree or equivalent in a relevant discipline (certifications beneficial)
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Job Offer

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• Comprehensive salary benefits package to support your well-being.
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• Permanent position offering stability and career progression opportunities.
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• Engaging work environment in Hatfield, with a focus on innovative solutions.
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This is a fantastic opportunity for a skilled Business Systems Manager to make an impact in the life science industry. If you meet the requirements, we encourage you to apply today!