Telecare Field Technician

BDS are currently recruiting for a Telecare Field Technician to work for a emergency response service in the Wakefield area. As a Telecare Field Technician, you will play a vital role in delivering telecare support to customers in their own homes and supported housing. Fitting/replacing or repairing equipment. This is a field-based, lone-working role operating on a Monday to Friday role, with added on call shifts worked on a rota basis (including nights and weekends). What You Will Be Doing * Going out daily to install, repair or replace telecare equipment. * Providing calm, empathetic reassurance and support explaining how to use the equipment. * Assessing situations and taking appropriate action in line with procedures and training. * Accurately updating service user records and documentation using our systems. * Working safely and independently while remaining connected to the wider team. What We Are Looking For * A caring and calm approach, with the ability to communicate effectively with a wide range of people. * Confidence working independently in a lone-working, field-based role. * Willingness to work a rolling rota including nights, weekends and bank holidays. * Full UK driving license. Company vehicle is provided. * Basic IT skills and attention to detail when recording information. * Willingness to undergo an Enhanced DBS check. 9am till 5pm Mon to Friday and 9am to 4.30pm on a Friday Temp to perm You must be a driver with access to a vehicle Apply now for immediate consideration