Operations Manager

Operations Manager – Hard Services FM 📍 Glasgow 💰 £55,000 + Car Allowance 🕒 Full-Time | Permanent The Opportunity We are recruiting on behalf of a leading Facilities Management provider for an experienced Operations Manager to oversee a portfolio of Hard Services contracts across the East of Scotland. This is an excellent opportunity for an ambitious Operations Manager with a strong technical background in Hard FM to join a growing business and play a key role in driving operational performance and client satisfaction. The Role Reporting to the senior leadership team, you'll be responsible for the day-to-day operational delivery of multiple commercial maintenance contracts, ensuring exceptional service delivery, financial performance and compliance. Key Responsibilities * Lead and manage a portfolio of Hard Services FM contracts. * Manage Operations Supervisors, Contracts Managers and engineering teams. * Ensure KPI and SLA targets are consistently achieved. * Develop and maintain strong client relationships. * Manage operational budgets and financial performance. * Drive continuous improvement across service delivery. * Ensure compliance with Health & Safety and statutory legislation. * Support contract mobilisation and business growth. * Mentor and develop operational teams. * Work closely with senior management to achieve business objectives. About You We're looking for someone with: * Proven experience as an Operations Manager within Hard Services Facilities Management. * Strong Mechanical, Electrical, HVAC or Building Services background. * Experience managing multiple commercial FM contracts. * Excellent leadership and people management skills. * Strong commercial awareness with budget responsibility. * Ability to build and maintain long-term client relationships. Essential Requirements '14; Extensive Hard Services FM experience '14; Mechanical, Electrical, HVAC or Building Services background '14; Experience managing operational teams and commercial contracts '14; Strong client-facing skills '14; Full UK Driving Licence What's on Offer * £55,000 salary * Car allowance * Company pension * 25 days holiday plus bank holidays * Career progression * Ongoing professional development * Opportunity to join a growing Facilities Management business Please submit your CV and we will be in touch for a confidential chat