Operations Manager

Operations Manager 📍 Edinburgh & East of Scotland 💷 £55,000 + Car Allowance + Bonus + Excellent Benefits The Opportunity Are you an experienced Operations Manager with a strong background in Facilities Management looking for your next challenge? We're recruiting on behalf of a leading Facilities Management provider for an Operations Manager to oversee a portfolio of commercial contracts across Edinburgh and the East of Scotland. This is an outstanding opportunity to join a growing organisation and take responsibility for the operational delivery of multiple Hard FM contracts, leading a team of 16 mobile engineers while ensuring exceptional service delivery, client satisfaction and commercial performance. One of the standout benefits of this role is the 4-day working week. You'll be contracted to 40 hours per week but only work 32 hours across four days, offering an excellent work-life balance while still receiving a full-time salary. Candidates with an Air Conditioning / HVAC background are highly desirable. The Role Reporting to the senior leadership team, you'll have full responsibility for the operational performance of a portfolio of Hard FM contracts across Edinburgh and the East of Scotland. Key Responsibilities * Lead, motivate and develop a team of 16 mobile engineers. * Oversee the day-to-day delivery of multiple Hard FM contracts. * Build and maintain strong client relationships, ensuring exceptional service delivery. * Ensure all contractual KPIs and SLAs are consistently achieved. * Manage operational performance, budgets and contract profitability. * Conduct regular site visits and client review meetings. * Ensure statutory compliance and Health & Safety standards are maintained. * Support recruitment, mentoring and development of engineering teams. * Identify opportunities for contract growth and additional works. * Produce monthly operational and financial reports for senior management. About You Essential '14; Previous experience as an Operations Manager within the Facilities Management sector. '14; Strong experience managing mobile engineering teams. '14; Proven background delivering Hard FM contracts. '14; Excellent commercial awareness with experience managing budgets and contract performance. '14; Strong client relationship and stakeholder management skills. '14; Excellent leadership, communication and organisational skills. '14; Full UK Driving Licence. Desirable ⭐ Air Conditioning / HVAC background. ⭐ Previous experience as an AC Engineer, HVAC Supervisor or Technical Manager. ⭐ F-Gas qualification. ⭐ IOSH or NEBOSH qualification. ⭐ Experience managing regional FM contracts. What's on Offer? 💷 £55,000 Salary 🚗 Car Allowance 💰 Annual Bonus 📅 4-Day Working Week ⏰ 40-Hour Contract – Work Only 32 Hours 📈 Genuine Career Progression 🎓 Ongoing Training & Development 🏥 Excellent Benefits Package If you're an experienced Facilities Management professional looking for a genuine work-life balance while leading a successful engineering team across a busy portfolio of contracts, we'd love to hear from you. Apply today for a confidential discussion