Customer Service Administrator

Customer Service Administrator | Nottingham | Permanent | We're working with a leading engineering and manufacturing business, who are looking for a Customer Service Administrator to join their commercial team. This is a fantastic opportunity for an organised and customer-focused individual to support key accounts within the aerospace and industrial sectors. Key Responsibilities: Manage customer enquiries, quotations and sales orders. Build strong relationships with existing customers. Maintain accurate CRM and ERP records. Provide order updates and support on-time delivery. Liaise with internal departments to ensure excellent customer service. Support the sales team with day-to-day commercial activities. What We're Looking For: Previous experience in sales support, customer service or commercial administration. Excellent communication and organisational skills. Experience using CRM/ERP systems is desirable. Manufacturing or engineering experience is advantageous. Benefits After 3 months: 5% employer pension contribution 4x annual salary death in service Employee Assistance Programme (Simplyhealth) Additional benefits: Access to employee discount platform Opportunities for training, development and progression Welcoming, supportive team culture A business that genuinely invests in its people