Branch Manager - Builders Merchant

Branch Manager - Builders Merchant Salary: Up to £55,000 DOE + Company carHours: Monday – Friday + alternate Saturday mornings About the RoleOur client is seeking an experienced and commercially driven Branch Manager to lead a busy and successful builders merchant branch. This is a key leadership role responsible for driving sales growth, managing day-to-day operations and delivering outstanding customer service to a wide range of trade and retail customers.Branch Manager Key ResponsibilitiesSales & Commercial Performance\n

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• Lead from the front in driving branch sales and profitability
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• Develop and implement local sales strategies to grow market share
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• Build and maintain strong relationships with key trade customers
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• Monitor KPIs, margins, and performance to ensure targets are achieved
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Leadership & Team Management\n

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• Manage, motivate and develop a high-performing branch team
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• Set clear objectives and support team members to achieve their goals
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• Conduct regular performance reviews and provide ongoing coaching
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• Foster a positive, customer-focused culture
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Operations & Compliance\n

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• Oversee all day-to-day branch operations including stock control and logistics
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• Ensure compliance with company policies, health & safety regulations and industry standards
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• Maintain high standards of housekeeping and branch presentation
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Customer Service\n

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• Deliver an exceptional customer experience at all times
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• Resolve escalated customer issues quickly and effectively
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• Promote a proactive and solutions-focused approach within the team
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About You\n

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• Proven experience in a builder’s merchant
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• Strong sales and commercial awareness with a track record of achieving targets
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• Experienced people manager with excellent leadership skills
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• Customer-focused with strong relationship-building abilities
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• Organised, hands-on and results-driven
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• Good understanding of stock management and branch operations
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