Credit Controller
Job Description
Pay: £28,000.00-£35,000.00 per year
\nJob Description:
\nPurpose:
\nThe Credit Control Specialist is responsible for managing a portfolio of customer accounts to ensure timely payment of invoices and adherence to company credit policies. The role plays a vital part in optimising cash flow, reducing debtor days, and maintaining positive customer relationships. The successful candidate will use strong communication, analytical, and organisational skills to maximise collections performance while maintaining professionalism and compliance with financial controls.
\nJob responsibilities:
\nThe role is varied and will include, but is not limited to, the following:
\nPrimary
\nManage a portfolio of customer accounts, ensuring timely collection of outstanding payments.
\nReconcile accounts, allocate incoming payments, and maintain accurate records in the finance system.
\nMonitor credit limits and customer risk, escalating concerns where necessary.
\nSubmit invoices and documentation through client portals and ensure compliance with PO requirements.
\nReview aged debt reports regularly, identifying high-risk accounts and implementing recovery actions.
\nCommunicate proactively with clients to resolve billing or payment issues.
\nPrepare accurate aged debt and DSO reports to support month-end close.
\nAttend meetings with the Billing and Cash Collection Manager and Sales teams to review debtor performance.
\nSecondary
\nSupport audits and internal financial reviews as required.
\nContribute to process documentation and continuous improvement initiatives.
\nAssist in onboarding new clients by setting up credit limits and payment terms.
\nProvide input to cross-functional projects to improve the credit-to-cash process.
\nPerson specification and key skills:
\nEssential
\nMinimum 3–5 years’ experience in Credit Control, Accounts Receivable, or a similar finance role
\nStrong understanding of the credit-to-cash cycle and debt management best practices
\nProficiency in ERP systems (e.g. Workday, SAP, Oracle, or similar) and Microsoft Excel
\nExcellent written, verbal, and organisational skills
\nEffective communicator and collaborative team player
\nConfident working with senior stakeholders, demonstrating professionalism and credibility
\nHighly accurate, organised, and detail-oriented with strong problem-solving ability
\nQuick to understand business needs and adapt to new systems or processes
\nSelf-motivated, energetic, and driven by continuous improvement
\nDemonstrates initiative, accountability, and a proactive approach to achieving results
\nDesirable
\nBackground in the property market or related industry
\nExperience with Salesforce/Workday
\nExposure to service-based or contract billing environments
\nExperience supporting cross-departmental improvement projects
\nJob Types: Full-time, Permanent
\nBenefits:
\n\n- \n
- Company pension \n
- Cycle to work scheme \n
- Life insurance \n
- On-site parking \n
- Private dental insurance \n
- Private medical insurance \n
- Sick pay \n
Experience:
\n\n- \n
- Accounts receivable: 3 years (preferred) \n
