EUC Engineer

This is a rare opportunity to join a national organisation based in Newcastle City Centre looking for a EUC Engineer for a £40-55k role with bonus and benefits to join their internal tech ops team.

You will be joining a busy tech ops function which is made up of multiple specialists – the key areas around for this are around the core EUC stack.

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• Provide escalated support for all EUC-related incidents and service requests.
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• Manage and maintain desktop, laptop, mobile, and virtual desktop environments (e.g., Citrix, VMware Horizon).
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• Deploy and manage Windows OS images, software packaging, and patch management using tools like SCCM, Intune, or Autopilot.
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• Support Microsoft 365 applications and services, including Teams, OneDrive, and Exchange Online.
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• Collaborate with the Service Desk and Infrastructure teams to resolve complex technical issues.
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• Contribute to EUC projects such as device refreshes, migrations, and new technology rollouts.
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• Ensure compliance with security policies and best practices in device management.
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• Document processes, procedures, and technical configurations.
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Skills & Experience Required:

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• Proven experience in an EUC or Desktop Support Engineer role.
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• Strong knowledge of Windows 10/11, Microsoft 365, and Active Directory.
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• Experience with endpoint management tools (e.g., SCCM, Intune, JAMF).
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• Familiarity with virtual desktop infrastructure (VDI) and remote access technologies.
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• Scripting skills (PowerShell preferred) for automation and configuration tasks.
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• Excellent troubleshooting and communication skills.
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• ITIL awareness or certification is a plus.
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The role is 4 days in the office a week with excellent company benefits.

Apply today to find out more.