Branch Manager Designate - Builders Merchant

Branch Manager DesignateSalary: £50,000 - £55,000 DOEHours: Monday to Friday 07:30 - 17:00 and alternate Saturdays Branch Manager Designate Key ResponsibilitiesOperational Management\n

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• Support the day-to-day running of branch operations.
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• Ensure high standards of customer service are maintained.
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• Assist in managing stock levels and stock accuracy.
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• Ensure compliance with all company procedures and health and safety regulations.
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• Maintain excellent housekeeping standards throughout the branch.
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• Support continuous operational improvements.
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Commercial Performance\n

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• Help deliver branch sales and profitability targets.
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• Identify opportunities to increase sales and margin.
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• Build strong relationships with trade and retail customers.
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• Work closely with internal sales and external sales teams to maximise business opportunities.
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• Monitor local market activity and competitor performance.
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Leadership\n

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• Learn how to lead, motivate and develop branch colleagues.
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• Support recruitment, induction and training activities where appropriate.
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• Promote a positive, customer-focused team culture.
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• Lead by example through professional behaviour and strong work ethic.
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Customer Service\n

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• Build lasting relationships with customers.
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• Resolve customer issues promptly and professionally.
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• Ensure customers receive knowledgeable advice and excellent service.
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• Promote company products and value-added services.
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Health, Safety & Compliance\n

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• Ensure safe working practices are followed at all times.
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• Support regular branch audits.
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• Promote a strong safety culture.
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• Ensure compliance with company policies and relevant legislation.
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Financial Management\n

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• Understand branch budgets and profit and loss accounts.
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• Monitor costs and help identify opportunities to improve profitability.
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• Assist with credit control and cash management procedures.
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• Support stock control and loss prevention initiatives.
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Skills & ExperienceEssential\n

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• Previous experience within a builders' merchant
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• Previous supervisory, assistant branch manager or branch manager experience.
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• Strong customer service skills.
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• Good commercial awareness.
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• Experience supervising or leading a team.
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• Excellent communication and interpersonal skills.
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• Ability to build relationships with customers and colleagues.
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• Good organisational and problem-solving skills.
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• IT literate, including Microsoft Office.
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