Rent & Service Charge Manager

Ready to step up? Whether you're already leading a team or looking to take that next career step into management, we're interested to hear from you!

If you have solid experience within a housing sector rents team, this is your opportunity to lead a team of 3 responsible for rent income, service charge budgets, arrears management and more.

As the subject matter expert, you will oversee day-to-day rent functions, manage annual rent and service charge increases, and ensure processes comply with housing regulations and financial controls.

Key Responsibilities:

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• Team Leadership: Lead, train, and develop a dedicated team of three.
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• Rent Accounting: Manage accurate records, raise the rent debit, handle adjustments, and monitor income and arrears.
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• Service Charge Management: Prepare budgets, calculate charges, produce year-end accounts, and resolve tenant queries.
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• Reporting & Systems: Generate monthly and year-end variance reports, support audits, and maintain housing/finance systems (such as MRI, Civica, Orchard, or Northgate).
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This is a hybrid role where you'll be spending 3-4 days per week at the HQ in Chatham, Kent (free onsite parking). Salary on offer £50,889 plus annual bonus, generous holiday allowance and 6% pension.

What you’ll bring:

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• Proven, hands-on experience in a housing sector rents and service charge role, handling processes from start to finish.
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• Strong knowledge of rent standards and regulatory guidelines.
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• Excellent attention to detail, self-motivation, and the ability to prioritise a busy workload.
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• A positive attitude and the ability to translate financial details clearly to non-financial stakeholders.
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• An accounting qualification is desirable, but your practical housing sector experience is what truly matters.
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If you've got excellent knowledge of the social housing rents and service charge environment, then apply today to take the next step in your finance career.