Head of Connected Care Strategy & Performance

\n Head of Connected Care Strategy & Performance (London or Manchester)\n

Full‑time, Permanent role. 1‑2 days a week in office, with regular travel around the UK.

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Competitive salary and benefits package. Location: Angel Court, London (or Manchester).

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We consider all types of flexibility, including locations, hours and working patterns.

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Joining Bupa, you will lead our Connected Care ambition across Health Services, translating strategy into delivery and ensuring alignment across complex stakeholder groups.

Key Responsibilities\n

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• Lead the development and execution of the Connected Care strategic plan, ensuring delivery against short‑term targets and long‑term growth ambitions.
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• Define and deliver the Connected Care strategy aligned to Bupa’s ambition and Health Services growth plans.
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• Plan and prioritise initiatives, ensuring alignment across multiple business units and stakeholders.
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• Own delivery of UKI revenue and key performance metrics, proactively identifying risks and opportunities.
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• Use data and insights to demonstrate customer outcomes, service performance and commercial value.
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• Act as the primary relationship lead for UKI and Bupa Global, influencing strategic direction and demand shaping.
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• Build strong relationships across funding, provision and functional teams to enable effective decision‑making.
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• Oversee Connected Care performance and outcome data, ensuring continuous improvement and transparency.
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What We’re Looking For\n

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• Proven experience leading strategy, performance or transformation in a complex, matrix environment.
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• Strong commercial judgement, with the ability to deliver against revenue and growth targets.
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• Experience working across multiple stakeholders and business units, influencing at senior level.
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• Bold, confident and comfortable challenging and influencing senior stakeholders.
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• Resilient and adaptable, comfortable working with ambiguity and evolving priorities.
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Benefits\n

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• 25 days holiday, increasing with length of service.
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• Option to buy or sell Bupa health insurance as a benefit in kind.
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• Enhanced pension plan and life insurance.
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• Free health assessment for you and your spouse.
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• Target bonus of 25% based on individual and company performance.
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• Company car allowance.
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• On‑site gyms or local discounts where no onsite gym is available.
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• Various other benefits and online discounts.
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We support flexible working and have a range of family‑friendly benefits.

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We are a Level 2 Disability Confident Employer and aim to offer an interview or assessment to every disabled applicant who meets the minimum criteria for the role. We will treat all applicants fairly and offer reasonable adjustments as part of our recruitment process to anyone who needs them.

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