Lean Process SME outside IR35 (Insurance experienced required)

Lean Process SME (London Market Insurance)£425-£436 per day (Outside IR35)Location: London (EC3 / Lloyd's Market) - minimum 3 days onsiteContract Duration: 10 weeks+Work Pattern: 3 days onsite, 2 days remote

Role Summary The Lean Process SME will lead the design of a single base underwriting process from submission to bind, define controlled variation frameworks, and identify optimisation opportunities. This is a highly delivery-focused role requiring deep London Market expertise, strong lean/process excellence capability, and the ability to build structured, investment-ready business cases. The role involves significant stakeholder exposure, including regular interaction with Class Heads, Programme Sponsors, and senior leadership.

Purpose of the Role

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• Design a scalable, standardised underwriting process grounded in best practice
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• Define and govern controlled variations across classes
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• Identify, scope, and build business cases for optimisation opportunities
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• Act as the process design authority across workshops, pilots, and steering forums
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• Ensure outputs support future workflow, data, and AI-driven transformation
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Key Responsibilities

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• Current State Diagnosis & Baseline
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• Base Process Design
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• Variation Framework & Governance
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• Optimisation & Business Case Development
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• Pilot & Rollout Support
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Experience & Technical Skills

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• 15+ years' experience in process improvement, transformation, or consulting
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• Strong London Market underwriting operations knowledge
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• Proven delivery of end-to-end process standardisation initiatives
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• Lean Six Sigma Green Belt, Black Belt, or equivalent experience
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• Strong experience building quantified business cases
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• Advanced workshop facilitation and stakeholder management skills
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• Ability to influence senior stakeholders and drive decision-making
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Candidate Profile

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• Highly credible with senior underwriting stakeholders
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• Pragmatic, delivery-focused, and commercially aware
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• Strong analytical and problem-solving capability
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• Comfortable working in complex, ambiguous environments
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• Confident leading discussions, challenging assumptions, and driving outcomes
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This is a high-impact role suited to a senior, hands-on process expert who can combine deep insurance knowledge with structured process design and transformation delivery.