Service Designer

Service Designer | Public Sector Digital Services Rate: Up to £450/day IR35: Inside IR35 Location: Largely remote, with occasional travel to Leeds Contract: 6 months Start: ASAP We are supporting a consultancy partner delivering a major public sector digital transformation programme and are looking for an experienced Service Designer to join a multidisciplinary team. Working alongside User Researchers, Product Managers and Delivery teams, you'll help shape user-centred digital services, ensuring they are accessible, evidence-led and aligned to best practice. What you'll be doing Design end-to-end user journeys across complex digital services Facilitate workshops with stakeholders and delivery teams Produce service blueprints, journey maps and design artefacts Collaborate closely with User Researchers, Content Designers and Developers Apply user-centred design principles throughout delivery Support discovery, alpha and beta activities where required Essential Experience Previous Service Design experience within UK Government or Healthcare Strong user-centred design capability Experience working within agile multidisciplinary teams Workshop facilitation and stakeholder engagement Journey mapping and service blueprinting Designing accessible digital servicesThis is an excellent opportunity to join a long-running public sector programme delivering services with real user impact