Business support officer

Business Support Officer needed! Hourly Rate: £14.20ph Contract Duration: Until Jan 2027 Location: Bristol, BS1 Purpose of the job Provides a range of business support functions to support internal and external customers. This may require service-specific skills and knowledge. Key job outcomes/accountabilities *Provide a range of business support services for one or more service areas, taking ownership and responsibility. *Make real time service decisions in response to operational issues in line with local procedures and established guidance. *Demonstrate the council's values: Dedicated, Respect, Ownership, Curious, Collaborative. *Carry out specific administrative tasks requiring a discrete skill or in-depth knowledge base. *Respond to enquiries from internal and external customers and stakeholders including escalated issues, resolving at the point of contact where possible. *To carry out, monitor and reconcile financial transactions. *Prepare and provide documentation and information. *Check service delivery and processes are in line with local guidance and legislation. *To own and drive forward process improvements. These roles are to support a data entry project - so require the right candidate to be detail-oriented, process-driven, and enjoy repetitive actions. Someone with proven data-entry experience is preferred, and better if you have demonstrable experience with spreadsheets and CRM systems. Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people