Senior Service Engineer

Position: Senior Service Engineer – CCTV & Electronic Integrated Security Job ID: (phone number removed) Location: South / East London Rate/Salary: £35,000 - £40,000 Basic + Commission (OTE £45,000 - £55,000) Benefits: Company vehicle, ongoing training, career progression, performance-related commission, technical development opportunities Type: Permanent HSB Technical Ltd is a specialist recruiter within the Fire & Security, Power & Propulsion and Shipbuilding Sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Senior Service Engineer – CCTV & Electronic Integrated Security Typically, this person will be responsible for the engineering, maintenance, technical support, and lifecycle management of a portfolio of CCTV, Access Control, and Integrated Security systems across South and East London. The successful candidate will manage their own area, ensuring clients receive a high standard of service whilst maintaining operational and technical performance across key accounts. Duties and responsibilities of the Senior Service Engineer will be: • Service, maintain, fault-find, and repair CCTV, Access Control, and Integrated Security systems. • Manage the technical and operational lifecycle of assigned client accounts within the designated area. • Plan and organise your own workload and diary to ensure service levels are maintained. • Carry out preventative and reactive maintenance visits across commercial sites. • Build and maintain strong relationships with customers, acting as a trusted technical point of contact. • Support system upgrades, technology refreshes, and implementation of new IP-based security solutions. • Work closely with the Operations Support Team and Senior Management to ensure customer satisfaction and account performance. Qualifications and requirements for the Senior Service Engineer: • Proven experience within the Electronic Security industry. • Strong technical knowledge of CCTV, Access Control, and integrated security systems. • Experience working with IP-based security technologies. • Ability to work independently and manage your own workload effectively. • Excellent communication and customer service skills. • Full UK Driving Licence. • Reliable, trustworthy, self-motivated, and committed to delivering high standards of service. Working Hours & Package: • Basic salary of £35,000 - £40,000 depending on experience. • Uncapped commission scheme with realistic OTE of £45,000 - £55,000. • Company vehicle provided. • Ongoing manufacturer and technical training. • Clear career progression opportunities. • Support from dedicated operations and technical teams. • Exposure to high-profile retail, commercial, government, and education sector clients. This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role