Front Of House Receptionist

Core Responsibilities * Client Management: Welcoming visitors warmly, verifying appointments, and ensuring a professional, confidential environment. * Call Handling: Answering, screening, and forwarding phone calls to the appropriate attorney or legal staff with excellent phone etiquette. * Communications & Mail: Directing the flow of mail, faxes, and courier deliveries. Managing general firm emails and messages in the absence of fee-earners. * Diary & Meeting Management: Scheduling and confirming appointments, maintaining boardrooms, and setting up telephone or video conferences. * Office Administration: Assisting with general tasks such as scanning, filing, photocopying, and replenishing office supplies. Key Skills & Requirements * Discretion & Confidentiality: Must understand legal ethics and strictly protect sensitive client information. * Communication: Clear, polite, and professional verbal and written communication skills. * Organisation: Strong time management to juggle a busy front desk while meeting firm administrative deadlines. * Tech Proficiency: Familiarity with MS Office, email protocols, and legal case/practice management software. Qualifications A good communicator is required with excellent time management and excellent presentation skills with attention to detail