Patient Care Advisor - Hull

Patient Care Advisor

Location: Hull
Salary: £12.71 per hour
Job Type: Full-Time | Temporary
Start Date: 3 August 2026

Working Hours

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• 40 hours per week
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• Monday to Friday, between 7:00am and 7:00pm (8-hour shifts)
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• Saturdays, 8:00am1:00pm on a rotational basis
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• Office-based role (no hybrid or remote working)
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Greenbean Recruitment is proud to be recruiting on behalf of Cora Health for caring, customer-focused Patient Care Advisors to join their growing Diagnostics team in Hull.

If you're passionate about helping others, thrive in a fast-paced environment, and enjoy delivering outstanding customer service, we'd love to hear from you.

As a Patient Care Advisor, you'll play a vital role in supporting patients throughout their diagnostic journey. From booking appointments to answering queries and processing results, you'll help ensure every patient receives a professional, efficient, and compassionate experience.

The Role

As part of the Diagnostics team, you'll be responsible for delivering an excellent patient experience while supporting the smooth day-to-day running of the service.

Your responsibilities will include:

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• Providing administrative support and maintaining accurate patient records
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• Answering patient enquiries by telephone in a professional and empathetic manner
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• Booking and managing appointments for diagnostic services
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• Processing imaging results and updating internal systems
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• Supporting image processing and document uploads
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• Managing patient calls and resolving queries efficiently
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• Ensuring all patient information is handled accurately, securely, and confidentially
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• Working collaboratively with colleagues to deliver an efficient and high-quality service
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What We're Looking For

We're looking for people who are:

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• Friendly, approachable, and professional
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• Passionate about delivering an outstanding patient experience
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• Organised, proactive, and able to work well under pressure
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• Confident using a range of IT systems
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• Excellent communicators with strong telephone and interpersonal skills
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• Committed to accuracy and attention to detail
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• Adaptable with a positive, \"can-do\" attitude
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• Experienced in delivering exceptional customer service
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Previous experience in a contact centre, healthcare, administration, or customer service role would be beneficial, but it isn't essential. We welcome applicants with transferable skills and a genuine passion for helping people.

Why Join Cora Health?

This is a fantastic opportunity to join a supportive and rewarding healthcare organisation where your work has a real impact on people's lives.

In return, you'll benefit from:

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• A welcoming and supportive team environment
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• Full training and ongoing development
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• The opportunity to build a career within a growing healthcare organisation
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• A meaningful role where you'll help patients access vital diagnostic services
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If you're looking for a role where you can make a genuine difference every day, we'd love to hear from you. Apply today.

Greenbean Recruitment's Commitment to Diversity

Greenbean Recruitment is proud to be an equal opportunities employer. We are committed to creating an inclusive workplace where everyone is treated with fairness, dignity, and respect.

We welcome applications from people of all backgrounds and are dedicated to ensuring our recruitment process is accessible and free from discrimination. We celebrate diversity and believe that an inclusive workforce helps us better support our clients, candidates, and the communities we serve.

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