Senior business support officer

Senior Business Support Officer needed! Hourly Rate: £15.38ph Contract Duration: Until September 2026 Location: Bristol, BS1 About the Role As a senior business support officer and in this role, you will be working as part of a business support team, working closely with existing business support team colleagues, social workers and managers. The main duties and responsibilities of this role are: *Taking telephone calls and triaging emails when on duty and on a daily basis from shared mailboxes. *Processing reference requests & DBS checks for prospective carers. This includes chasing and following up the return of references. References are received from, Individuals, GP's, Schools and various organisations and employers. *Processing GP invoices for payment, on receipt of the medical report. *Attending in person and or online meetings as requested and accurately taking notes and recording information. *Circulating notes to attendees & adding notes to records in the database. *Assisting with Adoption file requests and viewing of information. *Assisting colleagues with help across all work streams in the team as directed and needed.. *Liaising with internal and external colleagues as required. *Taking ownership and responsibility for your daily work tasks, processing information and tasks diligently and in line with GDPR, to ensure that deadlines are met and work tasks completed in a timely way. About You This is a very busy and fast paced role; you will be supporting a range of workstreams across the team. To be successful in this role you will need to be a proactive person who pays attention to detail. You will be processing and handling personal confidential and sensitive information. *Experience of attending meetings, taking notes and circulating notes to attendees. *Experience and confident with using a database, to search, add and retrieve information. *Experience using Office 3365, including Teams, Outlook, Word, Excel and PowerPoint. *Confident user of SharePoint, saving, sharing and retrieving documents. *Knowledge and understanding of confidentiality and discretion, data-protection and GDPR policies and procedures. *Good communication skills, with, internal and external colleagues and organisation. *Strong organisational and time management skills *You will need to be able to adapt and be flexible in the role to support across all work areas as needed. Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people