AI Engineer

AI Engineer - SC Cleared Full Time, Permanent 📍 Remote (London / remote with rare site visits) 💼 Amber Labs 🛡️ Public Sector Programme Amber Labs are supporting a major UK public sector transformation programme and are looking for an SC Cleared AI Engineer to join a high-performing delivery team. You’ll be embedded within a multi-supplier environment, working on the design and delivery of AI-powered service management capabilities using large language models via AWS Bedrock in a secure government setting. This is a hands-on role where you’ll be building real, production facing AI solutions that support critical services. 💡 What you’ll be doing * Designing and building AI-driven workflows using LLMs via AWS Bedrock * Integrating AI capabilities into service management tooling (e.g. Jira, Confluence) * Developing and refining prompt engineering approaches for use cases such as: * Incident triage and classification * Change risk assessment * Knowledge base generation * Building document ingestion and classification pipelines * Supporting AI-assisted migration discovery and analysis tooling * Contributing to PoC delivery and evolving solutions into production-grade services * Working within Agile teams (sprint ceremonies, demos, technical reviews) 🧠 What we’re looking for * Active SC Clearance (essential) * Experience working with LLMs in practical, delivery-focused environments * Hands-on experience with: * Prompt engineering * RAG patterns * Structured output generation * Strong AWS experience, ideally including Bedrock or similar services * Solid Python engineering skills (APIs, automation, pipelines) * Experience integrating with tools such as Jira / Confluence * Understanding of IT service management concepts (incident, change, knowledge) * Comfortable working in Agile delivery teams 🎯 What you’ll be delivering * AI-powered incident triage and service desk automation * Migration discovery and classification tooling * Knowledge base generation from operational data * Scalable AI integrations across service management workflows What We Offer 25 days annual leave plus public holidays, giving you time to properly switch off and recharge Private medical insurance with Bupa Remote-first working, with access to our Liverpool Street office when you want to collaborate in person Personal training budget to support your professional development Perkbox membership, with access to discounts across retail, travel, dining, wellness and entertainment Electric Vehicle Scheme after one year of service Regular team socials and opportunities to connect across the business Employer pension contributions Referral scheme, offering up to £3,000 for successful hires The opportunity to join a growing consultancy early and genuinely influence its direction and success 🤝 Why join Amber Labs? You’ll be part of a growing consultancy delivering impactful work across the public sector, with the opportunity to shape how AI is applied to real operational challenges in secure environments