School Receptionist

An exciting opportunity has arisen for a Receptionist to join a welcoming and highly motivated team. The successful candidate will be the gatekeeper to the Academy, carrying out important administrative, display, and organisational responsibilities. This role requires a professional manner, excellent telephone and communication skills, and the ability to interact effectively with visitors, students, staff, and outside agencies.

Day to Day of the role:

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• Greet, assist, and direct visitors to the Academy, ensuring a welcoming, safe, and secure entry.
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• Manage gate entry-systems, answer telephone calls, and liaise with Site Services as necessary.
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• Monitor the Academy camera system to support the safeguarding of students and staff.
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• Oversee the work of the Academy’s student receptionists.
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• Handle external communication to parents and carers, including letters and texts.
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• Maintain the Reception area in an appealing and appropriate condition.
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• Organise tours of the Academy as required.
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• Manage Academy post and carry out typing and spreadsheet work.
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• Assist the Attendance Officer with primary attendance.
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• Manage lost property, ensuring items are returned to their owners.
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• Liaise with Academy staff to organise effective procedures for hosting visitors.
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• Cover for other reception staff when necessary.
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• Assist with preparation of display materials and manage the community board.
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• Create staff badges for Academy events.
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• Serve as a First Aider and participate in the Academy’s staff duty rota.
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Required Skills & Qualifications:

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• Experience in a similar role within a school or large organisation.
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• Professional manner with excellent telephone and communication skills.
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• Adaptable approach to work and good IT skills, including high-level typing.
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• Understanding of secondary school systems.
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• Friendly, calm personality with excellent interpersonal skills.
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• Committed to maintaining a distinctive and inclusive ethos.
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