IT Support Technician

Role: IT Support TechnicianLocation: Whitefield, Manchester - (site based moving to 4 days a week on site)Salary: £32,000 to £34,000

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A well-established manufacturing business is looking to recruit an experienced IT Support Technician to join its growing IT team.This is an excellent opportunity for a proactive and customer-focused IT professional with at least 2 years' experience, ideally gained within a manufacturing or industrial environment.

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What will you be doing?

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The successful candidate will:

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• Deliver 1st and 2nd line IT support to office, warehouse, factory and remote users.
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• Install, configure, maintain and troubleshoot desktops, laptops, printers, scanners, IP phones and mobile devices.
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• Take ownership of helpdesk tickets, ensuring issues are resolved efficiently and to a high standard.
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• Support the delivery of key IT projects across the business.
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What are we looking for?

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• Minimum 2 years' IT support experience.
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• Windows 11.
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• Microsoft Intune, Azure and Microsoft 365.
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• Active Directory, Group Policy, DHCP and DNS.
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• Network infrastructure including switches, VLANs, Wi-Fi and VPNs.
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• iOS and Android device management.
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• VoIP telephony systems.
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• Experience with ManageEngine ServiceDesk Plus or a similar ITSM/helpdesk platform.
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Desirable Skills

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• HCL Notes/Domino.
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• Windows Server 2019 and later
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• Endpoint security deployment and management.
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• VMware and Hyper-V.
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• MacOS.
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• Linux.
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The role is predominantly site-based across two Greater Manchester locations in Whitefield and Oldham, so a full UK driving licence and access to a vehicle are essential.

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This role would suit someone who enjoys a varied, hands-on IT environment, thrives on solving technical challenges, and is keen to play a key role in supporting a busy, fast-paced business.

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Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.