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Posted 21 July, 2026

Service Apartment Manager

Sterling Recruitment Solutions Ltd
Birmingham, ENG, GB Full Time

Job Description

We are looking for a highly organised, professional, and customer-focused individual with extensive

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experience in serviced apartments, short-let accommodation, hospitality, or property management.

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Reporting to senior management, you will be responsible for overseeing the day-to-day operations of our

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serviced apartment portfolio, ensuring exceptional guest experiences, maintaining the highest property

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standards, and supporting the continued growth of the business.

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Key Responsibilities

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• Manage the day-to-day operations of the serviced apartment portfolio.

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• Coordinate bookings, guest enquiries, check-ins, check-outs, and guest communications.

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• Ensure an exceptional guest experience from reservation through to departure.

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• Coordinate housekeeping, maintenance contractors, and suppliers.

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• Conduct regular inspections of serviced apartments to ensure presentation, cleanliness