Estate & Housing Manager

MPLOY Staffing Solutions are recruiting on behalf of a respected charitable housing organisation for an experienced Estate & Housing Manager.

This is a varied standalone role combining housing management, resident welfare, estate maintenance, compliance, and governance support.

You'll be the main point of contact for residents, contractors, and external agencies, helping to ensure a safe, supportive, and well-maintained community.

Key Responsibilities

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• Manage the lettings process from enquiry to occupancy, including applications, assessments, and resident onboarding
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• Ensure tenancy and occupancy agreements are maintained and compliant
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• Act as the primary point of contact for residents, responding to day-to-day enquiries and welfare concerns
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• Liaise with healthcare professionals, social services, families, and support agencies to ensure residents receive appropriate support
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• Promote community activities and help maintain a welcoming and inclusive environment
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• Conduct regular property inspections and identify maintenance requirements
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• Source, instruct, and manage contractors for planned and reactive maintenance works
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• Ensure communal areas, grounds, buildings, security systems, and estate facilities are maintained to a high standard
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• Maintain health & safety systems, fire safety records, risk assessments, and statutory compliance
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• Support Trustee meetings, prepare reports, maintain records, and ensure GDPR compliance
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Essential

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• CIH Level 4 Certificate in Housing (or equivalent)
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• Previous housing management experience
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• Experience managing contractors and property maintenance
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• Strong understanding of housing legislation and compliance
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• Excellent communication, organisational, and IT skills
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• Ability to work independently and manage a varied workload
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• Full UK Driving Licence
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Desirable

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• IOSH Managing Safely or equivalent qualification
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• Experience working with older or vulnerable adults
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• Knowledge of the Almshouse sector
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